Hi, I’m Charles. A Designer of digital products and services.

Over 15 years experience in discovery, design, iteration and delivery phases of Product Design – I love to work in early stage product development and help teams grow how they develop their products and services.

Disclaimer: This portfolio hasn’t been updated since 2017. More recent projects available on request!

UX Methods

  • User research
  • Customer journey mapping
  • Service design
  • Product strategy
  • Ideation workshops
  • Google Sprints
  • Presenting solutions
  • Stakeholder engagement
  • Jobs to be done methodologies
  • Agile Workflows
  • UX/UI Design
  • Prototyping
  • User testing
  • Feature prioritisation
  • Building teams and capabilities