Hi, I’m Charles. A Designer of digital products and services.

I like to work in early stage product development and evolve customer experiences. With 10+ years experience in discovery, design, iteration and delivery phases of Product Design – I am always looking for ways to add value for people and businesses.

UX Methods

  • User research
  • Customer journey mapping
  • Service design
  • Product strategy
  • Ideation workshops
  • Google Sprints
  • Presenting solutions
  • Stakeholder engagement
  • Jobs to be done methodologies
  • Agile Workflows
  • UX/UI Design
  • Prototyping
  • User testing
  • Feature prioritisation
  • Building teams and capabilities